Archives for customer service

What are the building blocks of fast business growth?

Everyone talks about systems and how important they are. But what does it all mean? Why are they important to grow your business and where do you start? What do you need to put into place? Dan Kennedy says that “All wealth is based on systems.” and his good friend Keith Lee states that “For a business owner, systems set you free.” I couldn’t agree more! Systems are critical to being organized, increasing customer service and efficiency. When you have repetitive tasks or scenarios in your business it’s wise to create a system of procedures. So what are some basic
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Categories: Tips For Running A Business.

What is a VA anyway?

So many entrepreneurs are using online assistants or a virtual office assistant. What are they? A VA (for short) is generally self-employed and provides professional administrative, technical, or creative (social) assistance to clients remotely from a home office. Do you often wonder WHY someone hires a VA, what the benefits are, and if it’s right for you? Then read away….  Some of the benefits of hiring a VA (vs having staff in your office) for various tasks are (which is not all inclusive). Easy payroll! VA’s are contracted so you don’t need to pay out employee benefits, have them on
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Categories: Tips For Running A Business.